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Zwipe has developed designs and specifications for biometric payment card enrollment kits. Cardholders may receive their biometric cards and enrollment kit in the mail, much like they are used to with their existing payment cards, so that they can complete fingerprint registration conveniently at home.
Zwipe's portfolio for enrollment includes enrollment sleeves, envelopes, and value-added packaging. Zwipe also offers in-branch and mobile phone-based enrollment.
Do consumers need to use their fingerprint to authenticate payment for all transaction values?
The card issuer defines the available cardholder verification methods. It is recommended to set fingerprint verification as the primary cardholder verification method with offline or online PIN as fallback. We recommend issuers to configure the cards to always require fingerprint verification.
For “contact payments”, will consumers use their fingerprint or will they use their PIN code as in standard dual-interface payment cards?
The card issuer may set biometric cardholder verification as the primary cardholder verification method for contact-based payments (as would be the case for contactless payments). In this case, offline or online PIN may be used as fallback.
If my card is lost or stolen, can someone de-enroll my fingerprint and enroll their own fingerprint on my card after I have enrolled and activated it?
No. After enrollment, your biometric payment card is programmed to lock completely. It will not be possible to de-enroll your fingerprint or enroll any other fingerprint on your card after you have enrolled your finger on the card.
How is Zwipe Access different from other Biometric Access Card Solutions?
Zwipe Access relies on a single silicon design. The whole biometric cardholder identification process (fingerprint capture, processing, extraction, storage and comparison) is performed within the Zwipe Access card. This means that the cardholder’s biometric data never leaves the card providing increased data privacy to the cardholder.
Yes, Zwipe offers tablet-based in-branch enrollment solutions. This is especially attractive for serving customers with a personal touch from the banks and also for financial inclusion programs.
